FAQ 0

Logging 3

• Does Winston put any hidden trackers on my devices?
• How is it possible that Winston isn't collecting my personal data?
• Does Winston log any user data including Internet activity?

Protecting Your Privacy 8

• Does Winston hide my location?
• Does Winston block hidden third-party cookies?
• Does Winston protect from someone being able to hack into your IoT devices?
• Does Winston prevent software from "calling home" from inside the Winston network for unnecessary reasons?
• What information about my internet activity will my ISP see if I use all the features of Winston?

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What about other technologies? 7

• What does Winston do that my adblocker doesn't?
• Why not just use a Pi-Hole?
• Do I still need Winston if I always use Incognito Mode on my browser?
• Can I use Winston instead of a VPN?
• Can I use Winston instead of a firewall?

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About Winston 12

• How does Winston work?
• How does Winston provide security and privacy of my data?
• Where is Winston supported?
• Is it difficult to add Winston to my home network?
• Winston's Browser Extension

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Orders and Shipping 4

• How do I claim my pre-paid / included subscription?
• How do I update my shipping address?
• Can I cancel my Indiegogo contribution?
• How to determine your Winston's estimated shipping date

Specs and Performance 16

• Will Winston slow down my connection?
• What are the technical specs of the Winston device?
• What type of encryption does Winston use?
• What is the maximum/minimum operating temperature for Winston?
• How does Winston handle DNS encryption?

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Compatibility 17

• Are all sites compatible with Winston?
• Setting up your Samsung TV with Winston
• Will Winston work in a business setting?
• Can Winston route around content geoblocking?
• Can I bypass Winston when I'm using Safari?

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Initial Setup 19

• Able to connect to the Internet, but Winston is not found
• Installing Winston with a Google WiFi router
• Installing Winston
• The device connection order for Winston and other devices
• What is a modem and what is a router?

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Using Winston 8

• How does Winston protect HTTPS pages from trackers?
• How can I update Client ID to identify specific devices on my network?
• Blocking trackers during eCommerce check out
• Am I responsible for other users’ activity that is routed through my Winston via the Distributed Privacy Mesh Network?
• How to allow (whitelist) sites

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Troubleshooting 12

• What does the light on Winston mean?
• Where can I find my Winston Serial Number (SN)
• Why does my speed test show slow speeds?
• Why is Google showing my correct location even though I'm using Winston?
• What version of firmware is my Winston running?

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Release Notes 22

• v1.4.0 Release Notes (January 2020)
• v1.3.1 Release Notes (December 2019)
• v1.2.4 Firmware Release Notes (November 2019)
• v1.2.0 Firmware Release Notes (November 2019)
• v1.1.6 Browser Extension Release Notes (September 2019) - originally published 9/24/2019

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