Initial Setup

Able to connect to the Internet, but Winston is not found
These are the top 5 reasons Winston may not be found during the setup process or by the dashboard 1) Your Winston may be updating and rebooting This wil...
Mon, 21 Oct, 2019 at 4:31 PM
Installing Winston with a Google WiFi router
Google WiFi routers have an internal DNS server that interferes with Winston and needs to be manually set via the Google WiFi app. To access the DNS setti...
Mon, 21 Oct, 2019 at 4:31 PM
Installing Winston
For installation with other devices, please visit this article about the device connection order for Winston and other devices and this article about s...
Thu, 31 Oct, 2019 at 12:46 PM
The device connection order for Winston and other devices
Winston should always be installed behind a modem (or after any system that provides the same modulation/demodulation capabilities as a modem), via the WAN/...
Mon, 21 Oct, 2019 at 4:31 PM
What is a modem and what is a router?
Typically, a home network is set up with a modem and a router: Wall Jack -> Modem -> Router ->  Computers and other Devices.   Winston ...
Mon, 2 Dec, 2019 at 6:03 PM
Setting up Winston to work with specific other devices and applications
To be protected by Winston, devices must be connected behind Winston. Please refer to this article for more information regarding appropriate device connect...
Mon, 21 Oct, 2019 at 4:31 PM
Not able to connect to internet when first installing Winston
Winston installs seamlessly on most networks, following the instructions available here. After connecting Winston to your existing equipment and powering ...
Mon, 21 Oct, 2019 at 4:31 PM
What does Winston do to IP addresses?
The line that comes to your home is part of your ISP's Wide Area Network (WAN), and has a "public IP address". The signal that is translated ...
Mon, 21 Oct, 2019 at 4:31 PM
For devices on my Winston network that require a static IP, what IP address do I give it?
You can use a static IP of 192.168.102.x, where x is a number that's not used by any of your other devices, and where x is not 0, 1, or 255.  You can...
Mon, 21 Oct, 2019 at 4:31 PM
How can I circumvent Winston for a specific device on my network?
At this time, everything connected to Winston from the LAN port will be protected by Winston. If a device uses specific domains, you can whitelist those and...
Mon, 21 Oct, 2019 at 4:31 PM